FAQ

Do I have to have an account to order?

  • No, you do not need to create an account to complete an order anymore you can now choose your dealer at checkout
  • Click on Login/Register in the top right of the web page to create your very own account for easy reorders and tracking

 

How does the ordering process work?

  • Step 1: Search our site for your favorite diamonds, carbides, polishers, etc. 
  • Step 2: Add to your cart
  • Step 3: Checkout and choose your selected dealer

 

Is pricing shown?

  • Suggested retail pricing is shown throughout the site. Final pricing is at the discretion of your preferred distributor to offer your unique pricing which could be more or less than the stated value. You will have to agree to these conditions on your checkout page.

How do I set up an account?

  • On the top right of your page click the person icon and then select Login/Register or at the very top right of any web page on the site
  • Select Register on the right hand side of the page
  • Fill out the form in its' entirety
  • Wait for Customer Service to send you your temporary password
  • Once you Login for the first time you will be prompted to change your password

 

Where else can I find great Meisinger products?

  • There's a lot of great places to find us!
  • The next time your dealer representative is in your office ask them about how you can get Meisinger products directly through them
  • Check our Event Page and see if we are attending a show, convention or workshop in your area
  • Contact Customer Service and see if there is a Meisinger Representative in your territory

    Where is Meisinger USA located?

    • Meisinger USA headquarters are located south of Denver, Colorado in Centennial, Colorado but our reach is nationwide! Check to see if you have a Meisinger representative in your territory today
    • Hager & Meisinger GmbH headquarters are located in Neuss, Germany

     

    Can I find products I might like along with the products I order?

    • That you can do too! Just go to the specific product page you enjoy and scroll down to see reviews and products you may also like

     

    Is Meisinger Customer service located in the USA?

    • You betcha! Located in our company headquarters our internal Customer Service team is here to assist you in any way you need!
    • Feel free to reach out to them via the online form found in the contact us button on the top right of the page, through email at [email protected], or through phone at (303)-268-5400